Returns & Exchanges

At SAXX, we want you to feel confident in your comfort, which is why we offer a 45-day return policy and our Comfort Guarantee on your first pair. If you aren't 100% satisfied with your order, we'll make it right with a hassle-free return or exchange.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Choose Your Resolution

  Select the items you wish to return and choose between a full refund to your original payment method or an exchange for a different size or style.

• 3.
  Print and Package

  Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside of the box.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location and keep your tracking number handy until your refund or exchange is processed.